Privacy Policy
TechVoyageHub™ — learn.techvoyagehub.in
Effective: January 2026 | Last Updated: January 2026
1. Introduction
TechVoyageHub™ ("we," "us," "our," or "TVH") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at learn.techvoyagehub.in and related services (collectively, the "Platform").
This Privacy Policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDPA) of India and other applicable data protection laws.
2. Definitions (As Per DPDPA)
- "Personal Data" means any data about an individual who is identifiable by or in relation to such data.
- "Data Principal" means the individual to whom the personal data relates (i.e., you).
- "Data Fiduciary" means the entity that determines the purpose and means of processing (i.e., TechVoyageHub).
- "Processing" includes collection, storage, use, sharing, and deletion of personal data.
- "Consent" means free, specific, informed, unconditional, and unambiguous indication of your wishes.
3. Data Fiduciary Information
TechVoyageHub™ acts as the Data Fiduciary for all personal data collected through the Platform.
Contact: | Chittoor, Andhra Pradesh, India
4. Personal Data We Collect
4.1 Information You Provide Directly
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Name, profile photo | Account creation |
| Contact Data | Email, phone | Communication, support |
| Professional Data | Role, company, experience | Course personalization |
| Payment Data | Transaction ID, status | Payment processing (we do NOT store card details) |
| Educational Data | Progress, submissions, scores | Learning delivery, evaluation |
4.2 Information Collected Automatically
| Data Type | Examples | Purpose |
|---|---|---|
| Device Data | Device type, browser, OS | Platform optimization |
| Usage Data | Pages visited, time spent | Analytics, improvement |
| Log Data | IP address, access times | Security |
| Cookie Data | Session, preference cookies | Functionality |
5. Purpose of Data Collection
5.1 Necessary for Service Delivery
- Creating and managing your account
- Providing access to purchased Courses
- Delivering Course content and live sessions
- Evaluating PractaThon™ mission submissions
- Processing payments and issuing receipts
5.2 Legitimate Interests
- Improving our Platform and Courses
- Analyzing usage patterns
- Preventing fraud and ensuring security
5.3 With Your Consent
- Sending marketing communications
- Using testimonials for promotional purposes
6. Legal Basis for Processing
Under DPDPA, we process your personal data based on: Consent, Contractual Necessity, Legal Obligation, and Legitimate Interests.
7. Data Sharing and Disclosure
7.1 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
7.2 Service Providers
| Provider | Purpose | Data Shared |
|---|---|---|
| TagMango | Course delivery | Account, enrollment, progress |
| Razorpay | Payment processing | Transaction details |
| Email Service | Communications | Email address, name |
| Analytics | Usage analysis | Anonymized data |
All service providers are contractually bound to protect your data.
8. Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Data | Duration + 3 years | Service, support |
| Course Progress | Duration + 5 years | Verification |
| Payment Records | 7 years | Tax compliance |
| Communication Logs | 3 years | Support history |
9. Data Security
- SSL/TLS encryption for data in transit
- Encryption at rest for stored data
- Secure payment processing (PCI-DSS compliant)
- Limited access on need-to-know basis
- Regular security assessments
10. Your Rights Under DPDPA
- Right to Access: Request confirmation and summary of your data
- Right to Correction: Request correction of inaccurate data
- Right to Erasure: Request deletion (subject to legal requirements)
- Right to Withdraw Consent: Withdraw at any time
- Right to Grievance Redressal: Raise concerns about our practices
To exercise rights: | Response within 30 days.
11. Cookies
We use essential cookies (session), preference cookies (1 year), and analytics cookies (2 years). You can manage cookies through browser settings.
12. Children's Privacy
Our Platform is not intended for individuals under 18. We do not knowingly collect data from children.
13. Grievance Officer
Name: Vijay Saradhi Reddy Sakati
Email:
Response Time: Within 30 days
14. Contact Us
TechVoyageHub™
Privacy:
Support:
Platform: learn.techvoyagehub.in
15. Consent Acknowledgment
By using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described.
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